Choose a Plan
VirtuWorks provides flat-rate, monthly Network Monitoring, Maintenance and IT Support
Services which allow businesses to budget IT expenses and concentrate on growing
their business. Our multi-level Managed IT Service Plans give customers the ability to choose the method
of support which suits them best to control cost while increasing efficiency.
Decide which MSP Plan best describes your business below, or scroll down for details:
|
|
 |
 |
Our Basic MSP Plan is Ideal for...
Businesses that DO NOT require onsite or emergency support more than a few hours
a month.
Businesses that have a moderately skilled in-house IT person
|
 |
Our Plus MSP Plan is Ideal for...
Businesses that DO NOT require emergency support more than a few hours a month.
Businesses with no in-house IT person
|
 |
Our Premium MSP Plan is Ideal for...
Businesses that require emergency support more than a few hours a month.
Businesses with no in-house IT person
|
|
|
|
 |
|
|
|
A Managed User is defined as a unique account or User with access to your network.
|
|
|
|
|
Unlimited Phone Support
|
|
|
|
|
Unlimited Remote Control Support
|
|
|
|
|
Unlimited onsite support
|
|
Business Hours*
|
|
|
Emergency after-hour support**
|
|
|
|
|
Online asset and case reporting
|
|
|
|
|
Online license management
|
|
|
|
|
Desktop optimization and management
|
|
|
|
|
Anti-virus software management and update
|
|
|
|
|
Software patch management
|
|
|
|
|
 Get a Quote  Return
to Top
|
A Managed Server is defined as any Server on your network which you choose to have
maintained by VirtuWorks
|
 |
 |
|
Service availability monitoring
|
|
|
|
Unlimited Remote Control Support
|
|
|
|
Unlimited onsite support
|
Business Hours*
|
|
|
Emergency after-hour support**
|
|
|
|
Event log monitoring
|
|
|
|
Drive space monitoring
|
|
|
|
Log file maintenance
|
|
|
|
Backup monitoring and administration
|
|
|
|
User account administration
|
|
|
|
File sharing permissions administration
|
|
|
|
Security administration
|
|
|
|
Virus definitions and prevention
|
|
|
|
|
Get a Quote Return
to Top |
|
|
|
Plans which do not include unlimited onsite support will incur a trip charge for
each onsite visit.
Unlimited Onsite Support is restricted to Miami-Dade and Broward counties. View a list of covered areas here
Project labor is not included in Managed Service Plans
*Onsite Support during normal business hours is exempt from trip charge on specified
plans
**After-hours period is Monday through Friday - 6pm to 8am, All Day Saturday and
Sunday
|
|